1. Scope
This Privacy Policy explains how KA-RAD Medical Reporting ("KA-RAD", "we", "us") handles information received through this public website and business enquiry channels. Separate contractual and data-processing terms may apply when a hospital or diagnostic centre becomes a reporting-service client.
2. Information we may collect
When you request a quote or contact us, we may receive your name, organisation/centre name, work email, phone or WhatsApp number, city, requested modalities, approximate case volume, coverage requirement and message. Basic technical information may also be processed by our hosting or security providers when you visit the website.
3. How we use information
- Respond to enquiries and prepare service proposals or quotations.
- Contact authorised representatives of hospitals, diagnostic centres and imaging facilities.
- Arrange demonstrations, onboarding discussions and service support.
- Maintain business records, prevent abuse and protect the website.
- Comply with applicable legal, regulatory, tax or contractual requirements.
4. Contact forms and service providers
Our website may use third-party hosting, form-delivery, email, security or analytics services. Information submitted through a form may therefore be processed by those providers for the limited purpose of delivering and operating that service. We select providers with appropriate safeguards and review our setup as the website evolves.
5. Patient and clinical information
The public website contact form is not a clinical reporting portal. Do not send patient-identifiable information through it. Where KA-RAD coordinates live radiology reporting for a contracted centre, patient data must be handled only through the approved secure clinical workflow and according to the applicable centre agreement, reporting agreement and data-protection procedures.
6. Sharing
We do not publish enquiry information. We may share information with service providers acting for us, professional advisers, or authorities where reasonably necessary to operate the service, protect rights, comply with law or respond to a valid legal request. Client clinical data is governed separately by the relevant service arrangement.
7. Retention and security
We aim to retain business-enquiry information only for as long as reasonably needed for the enquiry, relationship, record-keeping and legal purposes. We use reasonable organisational and technical safeguards, but no internet transmission or storage system can be guaranteed absolutely secure.
8. Your requests
Subject to applicable law and legitimate retention requirements, you may contact us to ask about personal information you submitted, request correction, or request deletion where applicable.
9. External links and changes
Links to third-party websites or services are governed by their own privacy practices. We may update this policy as our website, service providers or legal obligations change; the current version will be posted here with an updated date.
10. Contact
Privacy enquiries: karadmedicalreporting@gmail.com · +91 62978 80566
KA-RAD Medical Reporting, 44/1 Berhampore, Murshidabad - 742101, West Bengal, India.